Privacy Policy

Last Updated: June 30, 2026

This Privacy Policy explains how Kangyao CBEC (LN) Co., Ltd. (“Kangyao”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects personal information when you visit our website, contact us, submit an inquiry, place an order, or use our related services.

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

Company Name: Kangyao CBEC (LN) Co., Ltd.
Email: 951726001@qq.com
Telephone: +86 13234077996
Address: Room 1901-7, Unit 2, No. 58 Gangxing Road, Zhongshan District, Dalian, Liaoning Province, China

2. Information We Collect

We may collect the following types of information when you use our website or communicate with us:

2.1 Information You Provide Directly

This may include:

• Name

• Company name

• Email address

• Telephone number

• Shipping or billing address

• Country or region

• Product inquiry details

• Order information

• Payment-related information

• Messages, attachments, or other information you submit through contact forms, inquiry forms, email, or customer service channels

2.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time and date of visit

• Referring website

• Cookies and similar tracking information

This information is mainly used to maintain website security, improve website performance, analyze visitor behavior, and provide a better user experience.

2.3 Payment Information

If payment services are available on our website, payment transactions may be processed by third-party payment service providers. We do not intentionally store complete bank card numbers, payment passwords, or other sensitive payment credentials on our website unless required for lawful business processing and permitted by applicable laws.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your inquiries or requests

• To provide product information, quotations, and customer support

• To process orders, payments, shipping, delivery, returns, and after-sales service

• To communicate with you about your order or inquiry

• To improve our website, products, and services

• To maintain website security and prevent fraud, abuse, or unauthorized access

• To comply with legal, tax, accounting, customs, logistics, and regulatory obligations

• To keep business records where required by law

• To send marketing or promotional communications only where permitted by law or with your consent

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy unless we obtain your consent or are otherwise permitted by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Keep the website functioning properly

• Remember user preferences

• Analyze website traffic and performance

• Improve website content and user experience

• Support advertising or marketing activities where applicable

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

5. How We Share Your Information

We do not sell your personal information in the ordinary course of business.

We may share necessary personal information with trusted third parties only for legitimate business purposes, including:

• Website hosting and technical service providers

• Payment service providers

• Logistics, shipping, and delivery companies

• Customs clearance or trade service providers

• Customer support and communication service providers

• Data analytics or website security service providers

• Professional advisers such as accountants, auditors, lawyers, or consultants

• Government authorities, regulators, courts, or law enforcement agencies where required by law

These third parties are only authorized to use personal information as necessary to provide services to us or to comply with legal obligations.

6. International Data Transfers

As a cross-border e-commerce company, we may process, store, or transfer personal information across different countries or regions when necessary for order processing, logistics, payment, customer service, website operation, or legal compliance.

Where required by applicable law, we will take appropriate measures to protect your personal information during international transfers.

7. Data Retention

We will retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business, legal, accounting, tax, customs, dispute resolution, and regulatory requirements.

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws and reasonable business practices.

8. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we will continue to take reasonable steps to protect your information.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal information

• Opt out of certain marketing communications

To exercise your rights, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before responding to your request.

10. Marketing Communications

If you choose to receive marketing communications from us, we may send you product updates, promotional information, or business-related messages.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe method provided in the communication, where applicable.

Even if you opt out of marketing messages, we may still send you necessary service-related communications, such as order confirmations, shipping updates, customer service replies, or legal notices.

11. Children’s Privacy

Our website and services are intended for business users and general consumers and are not directed to children under the age of 13, or a higher minimum age where required by applicable law.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete such information.

12. Third-Party Websites

Our website may contain links to third-party websites, platforms, payment pages, logistics tracking pages, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend that you review the privacy policies of those third parties before providing any personal information.

13. Legal Compliance

We may process and disclose personal information when necessary to comply with applicable laws, regulations, legal procedures, government requests, customs requirements, tax obligations, or lawful enforcement requests.

We may also use or disclose information to protect our legal rights, prevent fraud, enforce our terms, resolve disputes, or protect the safety and security of our users, business, website, and services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or data processing practices.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any update means that you acknowledge the updated Privacy Policy.

15. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Kangyao CBEC (LN) Co., Ltd.
Email: 951726001@qq.com
Telephone: +86 13234077996
Address: Room 1901-7, Unit 2, No. 58 Gangxing Road, Zhongshan District, Dalian, Liaoning Province, China