Terms & Conditions

Last Updated: June 30, 2026

Welcome to our website. These Terms & Conditions (“Terms”) govern your access to and use of the website, products, services, information, quotations, order functions, and related features provided by Kangyao CBEC (LN) Co., Ltd. (“Kangyao”, “we”, “our”, or “us”).

By accessing our website, submitting an inquiry, creating an order, making a purchase, or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Company Name: Kangyao CBEC (LN) Co., Ltd.
Email: 951726001@qq.com
Telephone: +86 13234077996
Address: Room 1901-7, Unit 2, No. 58 Gangxing Road, Zhongshan District, Dalian, Liaoning Province, China

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website for any fraudulent, unlawful, misleading, or harmful activity

• Interfere with or damage the operation, security, or availability of the website

• Attempt to gain unauthorized access to our systems, accounts, data, or networks

• Copy, scrape, reproduce, or commercially exploit website content without permission

• Upload or transmit viruses, malicious code, spam, or other harmful materials

• Provide false, inaccurate, incomplete, or misleading information

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe that a user has violated these Terms or applicable laws.

3. Products and Services

Our website may display products, product descriptions, images, specifications, prices, availability, and related information. We make reasonable efforts to ensure that product information is accurate and up to date.

However, product images, colors, dimensions, packaging, materials, and specifications may vary slightly due to production batches, screen display differences, supplier updates, or other practical factors.

All product information is provided for general reference only and does not constitute a binding offer unless confirmed by us in writing or through an accepted order.

4. Orders and Order Acceptance

When you place an order or submit an inquiry through our website, email, or other communication channels, you agree to provide accurate and complete information.

An order is not considered accepted until we confirm it by email, order confirmation, invoice, payment confirmation, or other written confirmation.

We reserve the right to refuse, cancel, or limit any order for reasonable reasons, including but not limited to:

• Product unavailability

• Incorrect price or product information

• Payment failure or suspected payment risk

• Shipping restrictions

• Customs, legal, or regulatory restrictions

• Suspected fraud, abuse, or unauthorized activity

• Force majeure or circumstances beyond our reasonable control

If an order is cancelled after payment has been received, we will process the refund in accordance with our applicable refund policy and payment processing rules.

5. Pricing and Payment

Product prices may be displayed on the website or provided through quotations. Prices may be subject to change without prior notice unless an order has already been accepted by us.

Unless otherwise stated, prices may not include taxes, customs duties, import fees, shipping charges, insurance, remote area fees, payment processing fees, or other additional charges.

You are responsible for ensuring that payment information is accurate and that you are authorized to use the selected payment method.

We may use third-party payment service providers to process payments. Your use of third-party payment services may be subject to their own terms, conditions, and privacy policies.

6. Shipping and Delivery

We will make reasonable efforts to arrange shipment according to the confirmed order details, selected shipping method, and estimated delivery time.

Delivery times are estimates only and may be affected by factors beyond our control, including but not limited to:

• Customs inspection or clearance delays

• Logistics provider delays

• Incorrect or incomplete shipping information

• Weather, natural disasters, public emergencies, or force majeure events

• Import restrictions, local regulations, or border control measures

• Remote area delivery limitations

Risk of loss or damage may transfer to the customer according to the agreed shipping terms, carrier rules, or applicable trade terms confirmed in the order.

You are responsible for providing a complete and accurate delivery address. We are not responsible for delivery failure, delay, return, or additional costs caused by incorrect or incomplete information provided by the customer.

7. Customs, Duties, and Import Compliance

For international orders, the customer may be responsible for customs duties, import taxes, VAT, tariffs, brokerage fees, customs clearance charges, and other fees required by the destination country or region.

You are responsible for ensuring that the products you purchase can be lawfully imported, possessed, sold, or used in your country or region.

We are not responsible for customs delays, seizure, refusal, additional charges, or delivery failure caused by local laws, import restrictions, customs policies, or the customer’s failure to provide required documents.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our applicable Return & Refund Policy, product condition, order type, and applicable laws.

In general, refund or replacement requests may be reviewed based on factors such as:

• Whether the product is defective or damaged upon arrival

• Whether the wrong item was shipped

• Whether the product remains unused, unopened, and in its original packaging

• Whether the request is made within the applicable return period

• Whether the issue was caused by misuse, improper handling, unauthorized modification, or normal wear and tear

Certain items may not be eligible for return or refund due to hygiene, customization, clearance, special order, or other lawful reasons.

Shipping fees, customs duties, import taxes, payment processing fees, and other third-party charges may be non-refundable unless required by applicable law or otherwise agreed by us in writing.

9. Product Use and Customer Responsibility

You agree to use all products safely, lawfully, and according to applicable instructions, warnings, labels, and local regulations.

You are responsible for determining whether a product is suitable for your intended use, market, business, or personal needs.

We are not responsible for loss, injury, damage, penalty, or dispute caused by misuse, unauthorized resale, improper storage, improper installation, violation of local laws, or failure to follow product instructions.

10. Intellectual Property

All content on our website, including but not limited to text, images, product photos, graphics, logos, icons, layouts, designs, videos, documents, and other materials, is owned by us or licensed to us and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, license, display, or use any website content for commercial purposes without our prior written consent.

Unauthorized use of our intellectual property may result in legal action.

11. User Content and Submissions

If you submit messages, reviews, inquiries, images, files, feedback, suggestions, or other content to us, you confirm that such content is lawful, accurate, and does not infringe the rights of any third party.

You grant us the right to use such content as necessary to respond to your request, process your order, provide services, improve our business, or comply with legal obligations.

We may remove or refuse any user-submitted content that we consider unlawful, offensive, misleading, infringing, or inappropriate.

12. Privacy

Your use of our website and services is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

By using our website or providing personal information to us, you acknowledge that you have read and understood our Privacy Policy.

13. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, logistics tracking pages, social media platforms, or other external services.

These third-party websites and services are not controlled by us. We are not responsible for their content, security, availability, privacy practices, terms, or actions.

Your use of third-party services is at your own risk and may be subject to their own terms and policies.

14. Disclaimer of Warranties

Our website, content, products, and services are provided on an “as available” and “as applicable” basis.

To the maximum extent permitted by law, we do not make any express or implied warranties that:

• The website will always be available, uninterrupted, secure, or error-free

• Product information will always be complete, current, or free from minor errors

• Products will meet every individual expectation, intended use, or local regulatory requirement

• Any website content is suitable for a specific commercial, technical, or personal purpose

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Kangyao CBEC (LN) Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, business interruption, loss of data, loss of goodwill, or third-party claims arising from your use of our website, products, or services.

Our total liability for any claim related to an order shall not exceed the amount actually paid by you for the specific product or order giving rise to the claim, unless otherwise required by applicable law.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

16. Indemnification

You agree to indemnify and hold harmless Kangyao CBEC (LN) Co., Ltd., its directors, employees, agents, partners, and service providers from and against any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your violation of these Terms

• Your misuse of the website, products, or services

• Your violation of applicable laws or regulations

• Your infringement of any third-party rights

• Any inaccurate, incomplete, or misleading information provided by you

17. Force Majeure

We shall not be responsible for any delay, failure, loss, or damage caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, fire, flood, earthquake, epidemic, war, terrorism, civil unrest, labor disputes, government actions, customs delays, transportation disruptions, internet failures, supply chain interruptions, or other force majeure events.

18. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business, website functions, legal requirements, or operating practices.

The updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any changes means that you accept the updated Terms.

19. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the People’s Republic of China, unless otherwise required by applicable consumer protection laws in your place of residence.

Any dispute arising from or relating to these Terms, our website, products, services, or transactions shall first be resolved through friendly negotiation.

If the dispute cannot be resolved through negotiation, the parties may submit the dispute to the competent courts or dispute resolution authorities in accordance with applicable laws and jurisdiction rules.

Nothing in these Terms limits any mandatory consumer rights that cannot be waived under applicable law.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

21. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Kangyao CBEC (LN) Co., Ltd.
Email: 951726001@qq.com
Telephone: +86 13234077996
Address: Room 1901-7, Unit 2, No. 58 Gangxing Road, Zhongshan District, Dalian, Liaoning Province, China